Shipping Policy
- What is the Shipping Philosophy at Theo&Ash?
- Theo&Ash promises to provide you the best-in-class shopping experience, every step of the way. We assure you that all due precautions are taken to ensure that your package reaches you intact. We take pride in delivering on time, every time. If you have shopped with us earlier, we are confident that you already vouch for us.
- How long will my order take to arrive?
- An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and the estimated delivery time to your location. Under certain unforeseen circumstances, delivery may take longer due to bad weather, flight delays, political disruptions etc. In such cases, we will proactively reach out to you and ensure that you are informed about the status of your order. Please check your emails regularly for such updates.
- Are there any shipping charges?
- All Theo&Ash products are shipped free of charge to any location within India. For International Shipping - please contact +91 9841619054 for further information.
- If I order more than 1 product, will I receive my order in a single package?
- Each product is packed separately. You may receive each package together or separately, depending upon the courier service provider. Each package will have a separate tracking code and can be tracked individually.
- Can I expect delivery on all days of the week?
- You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
- Do you ship internationally?
- Yes, we do ship internationally. For international shipping, please reach out to us through one of the below mentioned channels:
Email: sales@theoandash.com
Phone: +91 9841019054